Dorcely Cleaning and Management Group (DCMG)
Effective Date: 05/13/2018
Dorcely Cleaning and Management Group (“DCMG,” “we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, website, or communications.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, mailing address, and business information when you request services or submit inquiries.
- Service Information: Details related to cleaning service requests, facility locations, and scheduling preferences.
- Payment Information: Billing details when payments are processed (handled securely through third-party payment processors).
- Website Usage Data: IP address, browser type, and general usage data collected through cookies or analytics tools.
How We Use Your Information
We use collected information to:
- Provide, manage, and schedule cleaning and facility services
- Respond to inquiries and customer support requests
- Process invoices and payments
- Improve our services and customer experience
- Maintain compliance with legal and contractual obligations
- Send service updates, confirmations, or important notifications
How We Share Information
DCMG does not sell or rent personal information.
We may share information only in the following cases:
- With trusted third-party service providers (e.g., payment processors, scheduling software)
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of DCMG, our clients, or the public
- With government or institutional clients when required under contract obligations
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the internet or electronic storage is 100% secure.
Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
- Improve site performance
- Understand user behavior
- Enhance user experience
You may disable cookies through your browser settings if preferred.
Your Rights & Choices
You may request to:
- Access the personal information we hold about you
- Update or correct your information
- Request deletion of your information (subject to legal or contractual obligations)
- Opt out of marketing communications
Government & Institutional Contracts
When servicing government, educational, or healthcare facilities, additional data handling requirements may apply in accordance with applicable procurement regulations and contractual terms.
Third-Party Links
Our website or communications may include links to third-party websites. DCMG is not responsible for the privacy practices or content of those external sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Effective Date.”
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Dorcely Cleaning and Management Group (DCMG)
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Business Address]